![]() ![]() On a Windows PC, launch the iTunes app, select your Apple TV in the upper-left corner (next to the Music drop-down menu), and select Restore Apple TV.If you’re using a Mac, launch Finder and select your Apple TV in the sidebar, and select Restore in the device menu.Connect each end of the micro-USB or USB-C port to your computer and your Apple TV. Disconnect the power and HDMI cables from your Apple TV. ![]() Note: If your Apple TV lacks a USB port, contact Apple TV Support or visit a nearby Genius Bar to have your device fixed or restored to factory default. ![]()
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